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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
A server capable of replying with an Enhanced Status Code MUST preface (prepend) the Text Part of SMTP Server responses with the Enhanced Status Code followed by one or more spaces. For example, the "221 Bye" reply (after QUIT command) MUST be sent as "221 2.0.0 Bye" instead.
Sender Policy Framework (SPF) is an email authentication method that ensures the sending mail server is authorized to originate mail from the email sender's domain. [1] [2] This authentication only applies to the email sender listed in the "envelope from" field during the initial SMTP connection.
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If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name:
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