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This time the National Highway Traffic Safety Administration is looking into a dozen complaints about loss of steering control or loss of power steering in the 2023 Models 3 and Y electric vehicles.
Tesla has said Autopilot lets vehicles steer, accelerate and brake in their lanes, and Full Self-Driving lets vehicles obey traffic signals and change lanes. ... California is Tesla's largest U.S ...
In addition, Tesla's clean-energy division Tesla Energy is alleged to have a team dedicated to searching for customer complaints on social media and asking them to delete their comments. [ 130 ] [ 131 ] A separate team is dedicated to managing negative social media posts aimed specifically at Elon Musk. [ 130 ]
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The California Civil Rights Department filed a suit in 2022 alleging "a pattern of racial harassment and bias" at the Tesla Fremont factory. As of April 2023, the Department is also conducting a probe of the factory based on a 2021 complaint and claims that Tesla has been obstructing the investigation. [45]
Tesla's strategy of direct customer sales and owning stores and service centers is different from the standard dealership model in the US vehicle marketplace. [28] In the early 2010s, Tesla was the only manufacturer that sold cars directly to customers; all other automakers used independently owned dealerships [ 29 ] [ 30 ] although some ...