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  2. Sample Resume: Customer Service Representative - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

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  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Crossword abbreviations - Wikipedia

    en.wikipedia.org/wiki/Crossword_abbreviations

    The abbreviation is not always a short form of the word used in the clue. For example: "Knight" for N (the symbol used in chess notation) Taking this one stage further, the clue word can hint at the word or words to be abbreviated rather than giving the word itself. For example: "About" for C or CA (for "circa"), or RE.

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  7. List of words having different meanings in American and ...

    en.wikipedia.org/wiki/List_of_words_having...

    (n.) one (as a graduate or college student) temporarily employed for practical training, e.g. in the science, engineering, or technology fields; esp., in the medical field, a physician (rough UK equivalent: houseman) in their first year of postgraduate training (v.) to work as an intern international