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Shopee Pte. Ltd., trading as Shopee, is a Singaporean multinational technology company that specializes in e-commerce. It operates as a subsidiary of Sea Limited . Shopee was founded in 2015 in Singapore , and subsequently expanded its operations to other countries.
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In May 2017, after raising US$550 million in a funding round, Garena underwent a corporate rebranding. [15] The parent company adopted the name Sea Ltd. to better reflect its diverse range of businesses, which now includes digital entertainment, e-commerce, and digital financial services. [16]
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]
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