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Technical documentation is a generic term for the classes of information created to describe (in technical language) the use, functionality or architecture of a product, system or service. Classes of technical documentation
Like other forms of technical documentation, good user documentation benefits from an organized process of development. In the case of user documentation, the process as it commonly occurs in industry consists of five steps: [5] User analysis, the basic research phase of the process. [6] Planning, or the actual documentation phase. [7]
Technical communication (TechCom): Technical writers document a company's product or service. Technical publications can include user guides, installation and configuration manuals, and troubleshooting and repair procedures. Legal writing: This type of documentation is often prepared by attorneys or paralegals.
Red Hat style guide for technical documentation, published online by Red Hat. [26] Salesforce style guide for documentation and user interface text, published online by Salesforce. [27] The Splunk Style Guide, published online by Splunk. [28] Provides a writing style reference for anyone writing or editing technical documentation.
An interactive electronic technical manual (IETM) is a portal to manage technical documentation.IETMs compress volumes of text into just CD-ROMs or online pages which may include sound and video, and allow readers to locate needed information far more rapidly than in paper manuals.
Technical writing is most commonly performed by a trained technical writer and the content they produce is the result of a well-defined process. Technical writers follow strict guidelines so the technical information they share appears in a single, popularly used and standardized format and style (e.g., DITA, markdown format, AP Stylebook, Chicago Manual of Style).
The guiding master document of names and numbers is the latest edition of MasterFormat. This is a consensus document that is jointly sponsored by two professional organizations: Construction Specifications Canada and Construction Specifications Institute based in the United States and updated every two years.
A special form of technical documentation is electronic technical documentation, a further subform is interactive electronic technical documentation (IETD). The complexity of IETD especially regarding the huge mass of data elements, their linkage and the version management issuing and release process must be controlled via a special document ...
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