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An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
In 1994 ACD became an Internet Service Provider, selling dial-up, hosting and other Internet Services. ACD Telecom, Inc., which is part of ACD obtained CLEC license in early 2000. ACD then deployed equipment into 7 Central Offices in the Lansing and Jackson Michigan markets, and started providing facilities based DSL, T1, Fiber and Phone Services.
EMS-1 (The ITEC Electronic Modular Switch is an electronic direct control switching system. The modules are combined to form a complete switch or any of the modules can be added to your present Step-by-Step Systems.) EMS-2 (The EMS-2 RURAL SWITCH is a stored program control analog switch designed to be cost-effective in small exchanges.
Direct corporate access payment (DCA Payment) is part of the United Kingdom Faster Payments Service (FPS) banking systems and allows Banks' business customers to have direct access to the clearing systems for sending multiple payment instructions electronically.
Direct Line is an insurance company based in Bromley, England. Founded in 1985, as the country's first direct car insurance company, it has since expanded to offer a range of general insurance products. Its policies are underwritten by the regulated subsidiary UK Insurance Limited, and it is owned by the Direct Line Group.
A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Blue Yonder Group, Inc. (formerly JDA Software Group) is an American supply chain management company operating as an independent subsidiary of Panasonic.Founded in 1985, the company is headquartered in Scottsdale, Arizona, with offices globally.
Kemper Direct Auto and Home Insurance (Kemper Direct) was a direct to consumer auto and home insurance writer headquartered in Chicago, Illinois and a former subsidiary of Kemper Corporation. Kemper Direct is now part of Kemper Personal Insurance, a provider of both auto and home insurance with a concentration on preferred/standard insurance.