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  2. Risk Management Agency - Wikipedia

    en.wikipedia.org/wiki/Risk_Management_Agency

    The RMA Administrator serves as the non-voting manager of the Federal Crop Insurance Corporation Board. [ 2 ] The RMA employs Deputy Administrators to manage each of the three program areas, as well as a Chief Financial Officer, Chief Information Officer, a Director of the Office of Civil Rights, and a Director of the Office of External Affairs.

  3. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement. RMAs may be minimized in a number of ways. Adding a customer survey capability may prevent RMAs by detecting problems in advance of returns. [citation needed]

  4. Site management organization - Wikipedia

    en.wikipedia.org/wiki/Site_management_organization

    A Site Management Organization (SMO) is an organization that provides clinical trial-related services to a contract research organization (CRO), a pharmaceutical company, a biotechnology company, a medical device company, or a clinical site.

  5. Chief revenue officer - Wikipedia

    en.wikipedia.org/wiki/Chief_revenue_officer

    A chief revenue officer (CRO) is a corporate officer responsible for all revenue generation processes in an organization. In this role, a CRO is accountable for driving better integration and alignment between all revenue-related functions, including marketing , sales , customer support , pricing , and revenue management .

  6. Philadelphia Fed Report - Wikipedia

    en.wikipedia.org/wiki/Philadelphia_Fed_Report

    The Philadelphia Fed Report, formally known as the Business Outlook Survey and sometimes abbreviated as BOS, is a monthly survey produced by the Federal Reserve Bank of Philadelphia (informally known as the Philadelphia Fed) which questions manufacturers on general business conditions.

  7. Contract research organization - Wikipedia

    en.wikipedia.org/wiki/Contract_research_organization

    The International Council on Harmonisation of Technical Requirements for Registration of Pharmaceuticals for Human Use, a 2015 Swiss NGO of pharmaceutical companies and others, defined a contract research organization (CRO), specifically pertaining to clinical trials services as: [8]: 10 "A person or an organization (commercial, academic, or other) contracted by the sponsor to perform one or ...

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  9. Clinical research associate - Wikipedia

    en.wikipedia.org/wiki/Clinical_research_associate

    The CRA may work directly with the sponsor company of a clinical trial, as an independent freelancer or for a contract research organization (CRO). A clinical research associate ensures compliance with the clinical trial protocol , checks clinical site activities, makes on-site visits, reviews case report forms (CRFs), and communicates with ...