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  2. Third-party verification - Wikipedia

    en.wikipedia.org/wiki/Third-party_verification

    Third-party verification (TPV) is a process of getting an independent party to confirm that the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) the TPV provider asks a customer for his or her identity, that he or she is an authorized ...

  3. Kerberos (protocol) - Wikipedia

    en.wikipedia.org/wiki/Kerberos_(protocol)

    The client uses the SPN to request access to this service. After verifying that the TGT is valid and that the user is permitted to access the requested service, the TGS issues a service ticket (ST) and session keys to the client. The client then sends the ticket to the service server (SS) along with its service request. Kerberos negotiations

  4. Mobile ticketing - Wikipedia

    en.wikipedia.org/wiki/Mobile_ticketing

    Mobile tickets should not be confused with e-tickets, which are simply tickets issued in electronic form, independent of a specific device and in a standard, intelligible format, that can be printed and used in paper form. While a mobile phone is compatible with an e-ticket, mobile ticketing is a distinct system.

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  6. Electronic ticket - Wikipedia

    en.wikipedia.org/wiki/Electronic_ticket

    An official ticket number (including the airline's 3-digit ticketing code, [2] a 4-digit form number, a 6-digit serial number, and sometimes a check digit) Carriage terms and conditions (or at least a reference to them) Fare and tax details, including fare calculation details and some additional data such as tour codes.

  7. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.

  8. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users. The reason for providing a multi-tiered support system instead of one general support group is to provide the best possible service in the most efficient ...

  9. Wikipedia:Requests for permissions/Confirmed - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Requests_for...

    Before making a request here, you should be aware that your account only needs to exist for four days and make ten edits and it will be automatically confirmed. Since the bar for automatic confirmation is deliberately quite low, the vast majority of requests here are denied .