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• Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Keep in mind, once you remove the username, any data stored for that name on your computer will be deleted, though the actual account may still exist. 1. Click Settings. 2. Click Manage users in the General tab. 3. Select the username you want removed. 4. Click Remove. 5. Click Remove again, then Continue to confirm you really want to remove ...
5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months.
2. Click Download My Data. 3. Select some or all product data to include in your download. 4. Click Next. 5. Enter an email address you'd like to be notified at when the download is ready. 6. Click Request Download. Important - If you did not request a download but were notified about a download request, please follow these steps to secure your ...
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