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Training needs analysis is the first stage in the training process and involves a series of steps that reveal whether training will help to solve the problem which has been identified. Training can be described as “the acquisition of skills, concepts or attitudes that result in improved performance within the job environment”.
Needs assessments in the training and development context often reveal employee and management-specific skills to develop (e.g. for new employees), organizational-wide problems to address (e.g. performance issues), adaptations needed to suit changing environments (e.g. new technology), or employee development needs (e.g. career planning).
Problem: Rating of all employees are at the high end of the scale. Example: When the professor tends to grade harder, because the average of the class. Strictness. Problem: When a manager uses only the lower part of the scale to rate employees. Example: When the professor tends to grade lower, because the average of the class.
EAPs may also provide other services to employers, such as supervisory consultations, support to troubled work teams, training and education programs, and critical incident services. The provision of employee assistance services has established business benefits, including increased productivity of employees, and a decrease in both presenteeism ...
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