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The target operating model is the "to be" model. It is possible to produce a target operating model for a business or a function within a business or a government department or a charity. There are many different frameworks identifying the components of a target operating model. Hence each project to define a target operating model will focus ...
Operating models have become popular with service organisations, looking to improve processes to deliver greater value to customers and/or beneficiaries. One such operating model is the Service Operating Model Skills (SOMS) framework. [13] SOMS is an operating model focused on the service sector.
The model describes the required business processes of service providers and defines key elements and how they should interact. The Business Process Framework (eTOM) is a standard maintained by the TM Forum , [ 1 ] an association for service providers and their suppliers in the telecommunications and entertainment industries.
An architecture framework is a set of tools that can be used for developing a broad range of different architectures [weasel words]. [5] It should: describe a method for defining an information system in terms of a set of building blocks; show how the building blocks fit together; contain a set of tools; provide a common vocabulary
The example shows the breakdown of the Level 2 process "Make Build to Order" into its Level 3 components identified from M2.01 to M2.06. Once again this is the SCOR syntax: letter, number, dot, and serial number. The model suggests that to perform a "Make Build to Order" process, there are 6 more detailed tasks that are usually performed.
For example, the postal service may keep on schedule with mail deliveries but only by hiring a large number of additional workers. In this case, the efficiency of the postal system would be reduced. In another example, inventories may be controlled by using a comprehensive system of storekeeping.
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
The current theory of BOA allows a company to design their business and operating model based on integration of critical business architecture components, such as capabilities, processes, customers, employees, channels, and products with automation through IT application, data, and technology architectures.