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  2. Create, delete, or rename folders in AOL Mail

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.

  3. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  4. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to select all spam emails, then delete them with a single click.

  6. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    LOCATION: The folder where you want to place your new Favorite. You can leave this field blank to add to your general Favorites list, select an existing AOL Favorites folder, or create a new folder by entering a new folder name in the Create a Folder field and clicking Add. Once the form is complete, click Add Favorite. A dialogue box will pop ...

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your other folders. The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be. Check your ...

  8. Delete emails in the AOL Mail App

    help.aol.com/articles/delete-emails-in-the-aol...

    Deleted email moves to the Trash folder where it'll be emptied later. The AOL Mail app has many options to delete emails. Quickly delete 1 email by tapping and holding the email you want to delete and then tap the Delete icon at the bottom of the page or learn how to delete multiple emails at a time. Filter and delete multiple emails by sender

  9. Manage spam and privacy in AOL Mail

    help.aol.com/articles/aol-mail-spam-and-privacy

    Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.