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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Windows Support Tools - Wikipedia

    en.wikipedia.org/wiki/Windows_Support_Tools

    Windows Server 2003 Support Tools includes 70 different tools. [3] For instance, WinDiff is a GUI tool for comparing files and folders. [4] [5] NetDiag is a CLI tool for diagnosing network problems. [6] This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center.

  6. Device driver - Wikipedia

    en.wikipedia.org/wiki/Device_driver

    The Kernel-Mode Driver Framework (KMDF) model continues to allow development of kernel-mode device drivers but attempts to provide standard implementations of functions that are known to cause problems, including cancellation of I/O operations, power management, and plug-and-play device support.

  7. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.