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  2. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  3. Mobile number portability - Wikipedia

    en.wikipedia.org/wiki/Mobile_number_portability

    Number portability is available nationwide, [31] provided the customer should have completed a period of 90 days (from the date of activation of the mobile connection) with the current operator, to be eligible for porting to another operator. Similarly, after porting to a new provider the number would be locked in for 90 days.

  4. Local number portability - Wikipedia

    en.wikipedia.org/wiki/Local_number_portability

    Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier ("service provider portability"), move it to another location ("geographic portability"), or ...

  5. Intercept message - Wikipedia

    en.wikipedia.org/wiki/Intercept_message

    The number you have reached, old number, has been changed to a non-published number. [ 3 ] In the past, the call would be forwarded to an intercept operator after usually two readings of the message; today, however, this procedure is not observed, and on some systems a fast busy signal follows the second reading of the message instead.

  6. Options available if an AOL account owner passes away

    help.aol.com/articles/options-available-if-an...

    A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this form.

  7. Call transfer - Wikipedia

    en.wikipedia.org/wiki/Call_transfer

    Tepid transfer: This involves the call center operator dialing a number and transferring the caller on to the called number without conferencing or speaking to the third party. Tepid transfer usually applies when a transfer is being made to a number where queue management has been implemented in some capacity (multiple lines or hunt groups, IVR ...

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. AOL Mail

    mail.aol.com/d?reason=invalid_cred

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!