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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab.
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
This is an accepted version of this page This is the latest accepted revision, reviewed on 2 December 2024. Restoring the software of an electronic device to its original state For the Tilian Pearson album, see Factory Reset (album). A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data ...
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.
Many computers, especially older models, have user accessible "reset" buttons that assert the reset line to facilitate a system reboot in a way that cannot be trapped (i.e. prevented) by the operating system, or holding a combination of buttons on some mobile devices.