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Formal communication flows downward, horizontal and upward while informal communication is generally referred to as "the grapevine". Formal communication refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated.
The term lateral communication can be used interchangeably with horizontal communication. In his text entitled Organizational Communication, Michael J. Papa defines horizontal communication as "the flow of messages across functional areas at a given level of an organization". People at the same level "communicate directly without going through ...
Another contrast is between linear and non-linear models. Most early models of communication are linear models. They present communication as a unidirectional process in which messages flow from the communicator to the audience. Non-linear models, on the other hand, are multi-directional: messages are sent back and forth between participants.
The communication skills required for successful communication are different for source and receiver. For the source, this includes the ability to express oneself or to encode the message in an accessible way. [8] Communication starts with a specific purpose and encoding skills are necessary to express this purpose in the form of a message.
Aspects of communications management include developing corporate communication strategies, designing internal and external communications directives, and managing the flow of information, including online communication. It is a process that helps an organization to be systematic as one within the bounds of communication.
Annotated information flow diagram. An information flow diagram (IFD) is a diagram that shows how information is communicated (or "flows") from a source to a receiver or target (e.g. A→C), through some medium. [1]: 36–39 The medium acts as a bridge, a means of transmitting the information. Examples of media include word of mouth, radio ...
All CCO perspectives agree that “communication is the primary mode of explaining social reality”. [3] While the Montreal School emphasizes speech acts, the four-flows highlights internal and external relations of the organization to members, members to other members, and the organization to outsiders.
The systems, A and B, both make use of the same protocol suite. The vertical flows (and protocols) are in-system and the horizontal message flows (and protocols) are between systems. The message flows are governed by rules, and data formats specified by protocols. The blue lines mark the boundaries of the (horizontal) protocol layers.