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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Another element that threatens an organization's reputation is its history of crisis, whether it has faced similar crises in the past. Within this context, how well an organization has treated its stakeholders in the past—its prior relational reputation—also plays a part in assessing reputational threat. These two elements are involved in ...

  3. Cees van Riel - Wikipedia

    en.wikipedia.org/wiki/Cees_van_Riel

    Cornelis Bernardus Maria (Cees) van Riel (born 15 June 1951) is a Dutch organizational theorist, consultant, and Professor of Corporate Communication at Rotterdam School of Management and Director of the Corporate Communication Centre at the Erasmus University, known for his work in the area of corporate communication [1] and reputation management.

  4. Reputation - Wikipedia

    en.wikipedia.org/wiki/Reputation

    The reputation or prestige of a social entity (a person, a social group, an organization, or a place) is an opinion about that entity – typically developed as a result of social evaluation on a set of criteria, such as behavior or performance. [1] Reputation is a ubiquitous, spontaneous, and highly efficient mechanism of social control. [2]

  5. Chief reputation officer - Wikipedia

    en.wikipedia.org/wiki/Chief_reputation_officer

    The chief reputation officer is responsible for reputation, brand, public relations/public affairs, and the integrated management and effective and efficient coherence and consistency of all internal and external communications, throughout all physical and virtual touch-points, in order to create a favorable base for strong and lasting ...

  6. Reputation management - Wikipedia

    en.wikipedia.org/wiki/Reputation_management

    Reputation is a social construct based on the opinion other people hold about a person or thing. Before the internet was developed, consumers wanting to learn about a company had fewer options. They had access to resources such as the Yellow Pages, but mostly relied on word-of-mouth. A company's reputation depended on personal experience.

  7. RepTrak - Wikipedia

    en.wikipedia.org/wiki/RepTrak

    RepTrak (formerly known as Reputation Institute) [1] is a company that publishes reports on the reputation of corporations [2] [3] and places, [4] based on consumer surveys and media coverage. It is headquartered in Boston , Massachusetts .

  8. Turnbull Report - Wikipedia

    en.wikipedia.org/wiki/Turnbull_Report

    Hampel Report (1998), review of corporate governance since Cadbury, pdf here and online with the EGCI here; Myners Report (2001), Institutional Investment in the United Kingdom: A Review on institutional investors, Pdf file here and Review of Progress Report here; Higgs Report (2003) Review of the role and effectiveness of non-executive ...

  9. Corporate communication - Wikipedia

    en.wikipedia.org/wiki/Corporate_communication

    Corporate identity is the reality and uniqueness of an organization, which is integrally related to its external and internal image and reputation through corporate communication [7] Organizational identity comprises those characteristics of an organization that its members believe are central, distinctive and enduring.

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