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The European Centre for Total Quality Management closed in August 2009. [ 22 ] TQM, as a vaguely defined quality management approach, was largely supplanted by the ISO 9000 collection of standards and their formal certification processes in the 1990s.
EFQM (the European Foundation for Quality Management) is a non-profit membership foundation established in 1989 in Brussels, when CEOs of 67 European companies subscribed to the policy document and declared their commitments to EFQMs missions and values. [1]
TQM — total quality management is a management strategy aimed at embedding awareness of quality in all organizational processes. First promoted in Japan with the Deming prize, which was adopted and adapted in the USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with ...
EOQ is the European interdisciplinary organization striving for effective improvement in the sphere of quality management as the coordinating body and catalyst of its National Representative Organizations (NR's). EOQ's Network comprises National Representative, Associated, Affiliated members’ and partners’ organizations from 40 countries ...
The first version of the CAF was then developed in 1998 and 1999 by the IPSG and with the support of the European Foundation of Quality Management (EFQM), the Speyer Academy (which organised the Speyer Quality Award for the public sector in the German-speaking European countries) and the European Institute of Public Administration (EIPA). [3]
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
The European Quality Award is now referred to as the EFQM Excellence Award. This distinction is awarded annually by the European Foundation for Quality Management to the organisation that is the best proponent in Europe of Total Quality Management. The historical winners are: 1992 Rank Xerox; 1993 Milliken Europe; 1994 D2D (Design to Distribution)
While each nation's awards programs only consider businesses within its national borders, there are two notable exceptions: The EFQM Excellence Award is a transnational award open to businesses operating in one or more European countries and the Deming Prize, which began as the Japan Quality Medal, became the first (and as of 2014 the only ...