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  2. Attributional ambiguity - Wikipedia

    en.wikipedia.org/wiki/Attributional_ambiguity

    Furthermore, African Americans were likely to attribute both negative and positive reviews to prejudice if they could be seen by the evaluator. Being visible (and thus vulnerable to being stereotyped based on race) helped African Americans cope with negative reviews, but also made them more likely to discredit positive reviews.

  3. Are companies sabotaging negative reviews of their products?

    www.aol.com/2008/07/07/are-companies-sabotaging...

    You give the review a thumbs up or down, then they tally the. Amazon or many other online stores now routinely allow you not only to rate the products, but also the reviews of the products. "Was ...

  4. Negativity bias - Wikipedia

    en.wikipedia.org/wiki/Negativity_bias

    The negativity bias, [1] also known as the negativity effect, is a cognitive bias that, even when positive or neutral things of equal intensity occur, things of a more negative nature (e.g. unpleasant thoughts, emotions, or social interactions; harmful/traumatic events) have a greater effect on one's psychological state and processes than neutral or positive things.

  5. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Negative emotions at work can be formed by "work overload, lack of rewards, and social relations which appear to be the most stressful work-related factors". [17] "Cynicism is a negative effective reaction to the organization. Cynics feel contempt, distress, shame, and even disgust when they reflect upon their organizations" (Abraham, 1999).

  6. Review bomb - Wikipedia

    en.wikipedia.org/wiki/Review_bomb

    One of the first appearances of the term "review bomb" was in a 2008 Ars Technica article by Ben Kuchera describing the effect in regards to Spore, in which users left negative reviews on Amazon citing the game's perceived lackluster gameplay and digital rights management system. Kuchera wrote "Review-bombing Amazon is a particularly nasty way ...

  7. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  8. Fear of negative evaluation - Wikipedia

    en.wikipedia.org/wiki/Fear_of_negative_evaluation

    Fear of negative evaluation (FNE), or fear of failure, [1] also known as atychiphobia, [2] is a psychological construct reflecting "apprehension about others' evaluations, distress over negative evaluations by others, and the expectation that others would evaluate one negatively".

  9. Self-justification - Wikipedia

    en.wikipedia.org/wiki/Self-justification

    Internal self-justification refers to a change in the way people perceive their actions. It may be an attitude change, trivialization of the negative consequences or denial of the negative consequences. Internal self-justification helps make the negative outcomes more tolerable and is usually elicited by hedonistic dissonance. For example, the ...