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Delta Air Lines' CEO told the Atlanta Rotary Club that his customers had strong opinions about upcoming changes to the carrier's loyalty program. Delta CEO said they 'probably went too far' with ...
Social media explodes about the changes, which will come into effect from 1 January 2024 Delta customers create massive turbulence after airline tightens its SkyMiles loyalty programme Skip to ...
SkyMiles is the frequent-flyer program of Delta Air Lines that offers points (or "miles") to passengers traveling on most fare types, as well as to consumers who utilize Delta co-branded credit cards, which accumulate towards free awards such as airline tickets, business and first-class upgrades, and luxury products. [1]
Delta Air Lines is a major United States airline based in Atlanta, Georgia. As of December 31, 2021, Delta's mainline aircraft fly to 242 destinations, serving 52 countries across six continents. The airline operates nine domestic hubs. [1] In the summer 2024 Delta operated 893 daily flights out of its Atlanta main hub. [2]
Delta Air Lines is rethinking changes it already announced to its loyalty program, with the airline's CEO saying it went too far trying to address a surge in the ranks of elite frequent flyers.
In September, the company implemented changes that would make it more difficult for American Express cardholders to access Delta Sky Clubs and earn Medallion elite status, taking effect in 2025.