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Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message.
Voice-based marketing automation platforms have emerged as an integrated solution in response to both the growth in mobile users, [3] and mobile advertising. [4] It is estimated that mobile search will generate 73 billion calls to businesses (up from 30 billion in 2013) and businesses are placing more value on phone calls as a lead source, as is evident from the estimated $64.6 billion spent ...
A personalized audio message is a compiled, personalized voice message that individually addresses the recipient by name. These voice messages can be delivered through a myriad of channels, the most popular of which include phone transmission, email, web, and social media sites such as Facebook. Traditionally these messages are recorded by ...
Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. [1] Automated attendant systems are also referred to as automated menu systems and much early ...
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot.Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emergency announcements, or scammers.
A voice command device is a device controlled with a voice user interface. Voice user interfaces have been added to automobiles, home automation systems, computer operating systems, home appliances like washing machines and microwave ovens, and television remote controls.
Definitions of unified messaging vary from the typical definition [3] of simple inclusion of incoming faxes and voice-mail in one's email inbox, all the way to dictating a message into a cell phone and the intelligent delivery of that message to the intended recipient in a variety of possible formats like text email, fax, or voice recording.