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WASHINGTON, Jan 23 (Reuters) - The U.S. Internal Revenue Service kicks off the 2023 income tax filing season on Monday armed with 5,000 new customer service representatives to slash call waiting ...
"In 2024, taxpayers and practitioners experienced better service, generally received timely refunds, and faced shorter wait times to reach customer service representatives," according to the ...
The Internal Revenue Service has announced that IRS Free File will begin accepting individual tax returns as of Jan. 10, 2025, for the 2024 tax season. ... which will allow customer service ...
The result was the customer service representatives could have access to accurate data and there was real time information to combat non-compliance, including refund fraud. The goal of daily processing was a goal that had eluded the IRS since it was first set in 1988. [21]
requires the IRS to develop a comprehensive strategy for customer service. makes changes to the process of issuing and addressing Taxpayer Advocate Directives. requires that the IRS submit a reorganization plan, after which the structural requirements mandated by RRA 98 no longer apply. codifies the Volunteer Income Tax Assistance (VITA) program.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
If you haven't received your third government stimulus payment yet, there's a way to track it down without going to the IRS website and navigating the seemingly endless maze of menu links, FAQs and...
The IRS -- which had one of the most challenging tax seasons this year due in part to pandemic backlogs and lack of workforce -- said it will hire 4,000 contact representative positions at several ...