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Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
Once a project has kicked off, a test management tool tracks bug status, defects and projects tasks, and allows for collaboration across the team. When administering test cases, users can access a variety of dashboards to gain access to data instantly, making the test process efficient and accurate.
In JIRA they are just different types of issues (so JIRA is an issue-tracking system), and in Bugzilla and other "bug trackers", they can be given a severity of "enhancement". If you look at the JIRA article, you will see that it is described as an issue-tracking system in the lead, not as a bug-tracking system.
Jira (given name) Jira (software), a bug-tracking, issue-tracking and project-management software application; Jira (Toho) or Zilla, a fictional giant dinosaur-like monster; Japan Robot Association or Japan Industrial Robot Association; La Jira, a festival celebrated in some areas of Spain, such as Oviñana; Jira or zira, cumin in Indian cuisine
Fossil [open, distributed] – written by D. Richard Hipp for SQLite; distributed revision control, wiki, bug-tracking, and forum (all-in-one solution) with console and web interfaces; single portable executable and single repository file