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  2. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message.

  3. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  4. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. [1] Automated attendant systems are also referred to as automated menu systems and much early ...

  5. Auto dialer - Wikipedia

    en.wikipedia.org/wiki/Auto_dialer

    In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.

  6. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Number 4 Electronic Switching System (Alcatel-Lucent) 4WTS: Four-wire termination set: US 5ESS Number 5 Electronic Switching System (Alcatel-Lucent) ACD: Automatic Call Distribution/Director ACTS: Advanced Coin Telephone Service: US ADSL: Asymmetric Digital Subscriber Line ANI: Automatic Number Identification: US AMA: Automatic Message ...

  7. Why did I receive an email from MAILER-DAEMON? - AOL Help

    help.aol.com/articles/what-is-a-mailer-daemon...

    When you get a message from a "MAILER-DAEMON" or a "Mail Delivery Subsystem" with a subject similar to "Failed Delivery," this means that an email you sent was undeliverable and has been bounced back to you. These messages are sent automatically and often include the reason for the delivery failure.

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