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  2. Strategy map - Wikipedia

    en.wikipedia.org/wiki/Strategy_map

    In management, a strategy map is a diagram that documents the strategic goals being pursued by an organization or management team. It is an element of the documentation associated with the Balanced Scorecard , and in particular is characteristic of the second generation of Balanced Scorecard designs that first appeared during the mid-1990s.

  3. McKinsey 7S Framework - Wikipedia

    en.wikipedia.org/wiki/McKinsey_7S_Framework

    The McKinsey 7S Framework is a management model developed by business consultants Robert H. Waterman, Jr. and Tom Peters (who also developed the MBWA-- "Management By Walking Around" motif, and authored In Search of Excellence) in the 1980s. This was a strategic vision for groups, to include businesses, business units, and teams. The 7 S's are ...

  4. Services marketing - Wikipedia

    en.wikipedia.org/wiki/Services_marketing

    The model of 7 Ps has gained widespread acceptance, to the extent that some theorists have argued for the 7 Ps framework proposed by Booms and Bitner to be applied to products as a replacement for the four Ps. [45] The extended marketing mix for services is more than the simple addition of three extra Ps.

  5. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    Process complexity is shown simply by the number of steps in the process. The process of structuring a blueprint involves between five and seven steps, depending on the intended application. [ 15 ] From the outset, the blueprint was designed to be seen from the customer's perspective while simultaneously providing insights for management.

  6. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Another 1944 graduate, Ben S. Graham, Director of Formcraft Engineering at Standard Register Industrial, adapted the flow process chart to information processing with his development of the multi-flow process chart to display multiple documents and their relationships. In 1947, ASME adopted a symbol set derived from Gilbreth's original work as ...

  7. Situation analysis - Wikipedia

    en.wikipedia.org/wiki/Situation_analysis

    Position: An analysis on the marketing strategy and the marketing mix. Performance: An analysis on how effective the business is achieving their stated mission and goals. Product line: An analysis on the products manufactured by the business and how successful it is in the market. [6]

  8. Business model canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The business model canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  9. SOSTAC - Wikipedia

    en.wikipedia.org/wiki/SOSTAC

    SOSTAC contains a general marketing strategy which can be applied in various commercial situations. [ 7 ] [ 8 ] It includes an in-depth SWOT analysis , which helps businesses get ready for marketing campaigns; the main difference is that SOSTAC also focuses on the implementation stages of the process, [ 9 ] on marketing communications [ 10 ...

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