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  2. 10 Free Online Certification Courses to Advance Your Career - AOL

    www.aol.com/news/10-free-online-certification...

    Certificate programs can lead to high-paying jobs -- so if you don't have to pay for a certification, it's a real opportunity. 10 Free Online Certification Courses to Advance Your Career Skip to ...

  3. 10 Free Online Certification Courses to Advance Your Career - AOL

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    Finding free ways to obtain training and certifications should be at the top of your list. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290 ...

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  5. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    Image credits: coal_slaw_yum Needless to say, chatbots can either help your company or cause your customers an endless amount of frustration. They're not immune from going rogue either.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  7. Life Office Management Association - Wikipedia

    en.wikipedia.org/wiki/Life_Office_Management...

    Brokers also use the LOMA educational courses to count towards the continuing professional education (CPE) requirement needed to maintain their license in good standing with regulators. [ 7 ] LOMA's board of directors is made up of insurance industry chief executive officers, presidents and vice-presidents, lawyers and other industry professionals.

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