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File a complaint and a claim: Murray recommends that people file a complaint with Delta as well as filing for reimbursement. See the Help Center on Delta.com to file complaints. See the Help ...
File a complaint and a claim: Murray recommends that people file a complaint with Delta, as well as filing for reimbursement. See the Help Center on Delta.com to file complaints. See the Help ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
The United States Department of Transportation's Office of Aviation Consumer Protection opened an investigation into Delta Air Lines noting "continued widespread flight disruptions and reports of concerning customer service failures" while other carriers returned to normal levels of service. [34]
The US Airways rate of customer complaints was 7.5 times the rate of JetBlue (0.59 complaints per 100,000 customers) and 11 times the rate of Southwest Airlines (0.4 complaints per 100,000 customers). [58] US Airways had a very poor record of addressing customer complaints, answering only 50% of the telephone calls to its customer service ...
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Transportation Secretary Pete Buttigieg said the department also would look into complaints about Delta customer service during the outage, including long waits for help and reports that ...
Delta Air Service was incorporated on December 3, 1928, and was named after the Mississippi Delta region. [18] [19] [20] Passenger operations began on June 17, 1929, [21] from Dallas, Texas, to Jackson, Mississippi, with stops at Shreveport and Monroe, Louisiana. By June 1930, service had extended east to Atlanta and west to Fort Worth, Texas. [22]