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  2. Double charges, sneaky fees, bad service: Monroe County ... - AOL

    www.aol.com/double-charges-sneaky-fees-bad...

    Complaints filed between January 2019 and October 2023 ranged from the more superfluous — reports of rude customer service on a phone call — to the more severe — double charges for hefty ...

  3. FCC warns of 50-state scam by fraudsters posing as mortgage ...

    www.aol.com/fcc-warns-50-state-scam-221235739.html

    The operatives use "sophisticated social engineering techniques to take advantage of vulnerable homeowners experiencing financial hardship," Peter Hyun, the FCC's acting enforcement bureau chief ...

  4. Consumers' Research v. Federal Communications Commission

    en.wikipedia.org/wiki/Consumers'_Research_v...

    The Federal Communications Commission (FCC) administers a universal service program, as authorized by Congress in the Telecommunications Act of 1996.All telephone service customers in the United States pay a monthly fee, and the resulting Universal Service Fund is used by the FCC to subsidize discounts for financially disadvantaged subscribers, build network infrastructure in underserved areas ...

  5. National Do Not Call Registry - Wikipedia

    en.wikipedia.org/wiki/National_Do_Not_Call_Registry

    In order to create an actionable complaint pursuant to FCC rules, an individual with a home phone or a personal cell phone is required to specify details of the infraction to the FCC. Typically this includes facts such as when the call occurred, the phone number called, the calling organization, the goods or services being marketed, and whether ...

  6. State Farm - Wikipedia

    en.wikipedia.org/wiki/State_Farm

    Home mortgages are available countrywide over the phone or through agents. [9] In the 1950s, State Farm held a contest among the agents to come up with ideas to expand the State Farm business. Robert H. Kent, a State Farm agent in Chicago, came up with the idea of providing auto loans to existing policyholders.

  7. For Better Customer Service, Should You Tweet That Complaint?

    www.aol.com/2012/11/07/for-better-customer...

    For premium support please call: 800-290-4726 more ways to reach us

  8. Report abuse or spam on AOL - AOL Help

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Learn how to report spam and other abusive conduct.

  9. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...