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  2. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and recommend rate. The level of satisfaction can also vary depending on other options the customer may have and other products against which the customer can compare the organization's products.

  3. Satisfaction with Life Index - Wikipedia

    en.wikipedia.org/wiki/Satisfaction_with_Life_Index

    The subjective well-being index represents the overall satisfaction level as one number. Analysed data to create the index comes from UNESCO, the CIA, the New Economics Foundation, the WHO, the Veenhoven Database, the Latinbarometer, the Afrobarometer, and the UNHDR. These sources are analyzed to create a global projection of subjective well ...

  4. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    Likert scale data can, in principle, be used as a basis for obtaining interval level estimates on a continuum by applying the polytomous Rasch model, when data can be obtained that fit this model. In addition, the polytomous Rasch model permits testing of the hypothesis that the statements reflect increasing levels of an attitude or trait, as ...

  5. Rating scale - Wikipedia

    en.wikipedia.org/wiki/Rating_scale

    A rating scale is a set of categories designed to obtain information about a quantitative or a qualitative attribute. In the social sciences, particularly psychology, common examples are the Likert response scale and 0-10 rating scales, where a person selects the number that reflecting the perceived quality of a product.

  6. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    Customer satisfaction (ACSI) scores are released monthly throughout each calendar year. ACSI data is used by researchers, [ 1 ] corporations, [ 2 ] [ 3 ] government agencies, [ 4 ] market analysts and investors, [ 5 ] industry trade associations, and consumers.

  7. Bank of America (BAC) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/bank-america-bac-q4-2024-211512922.html

    And as it relates to reserve levels, on a weighted basis, we're reserved for an unemployment rate a little below 5% by the end of 2025. And that compares to the most recent 4.1% rate reported.

  8. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano.This model provides a framework for understanding how different features of a product or service impact customer satisfaction, allowing organizations to prioritize development efforts effectively.

  9. What happened when I tried the SparHawk workout - AOL

    www.aol.com/news/tried-arnold-schwarzenegger...

    For premium support please call: 800-290-4726 more ways to ... my heart rate shot skywards and my quads, which had coasted through sets of eight and below when I first did the workout, began to ...