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  2. 311 (telephone number) - Wikipedia

    en.wikipedia.org/wiki/311_(telephone_number)

    The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

  3. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.

  5. N11 code - Wikipedia

    en.wikipedia.org/wiki/N11_code

    These dialing codes provide access to special local services, such as 911 for emergency services, which is a facility mandated by law in the United States. The (FCC) in CC Docket 92-105, specified how the N11 codes of 211, 311, 511, 711 and 811 codes would be used for various types of public information under NANP.

  6. Today's Wordle Hint, Answer for #1275 on Sunday, December 15 ...

    www.aol.com/todays-wordle-hint-answer-1275...

    Today's Wordle Answer for #1275 on Sunday, December 15, 2024. Today's Wordle answer on Sunday, December 15, 2024, is FUNKY. How'd you do? Next: Catch up on other Wordle answers from this week.

  7. Norovirus cases are surging. A doctor explains what to look for

    www.aol.com/norovirus-cases-surging-doctor...

    A common stomach bug is surging, according to new data from the US Centers for Disease Control and Prevention.. In the week of December 5, there were 91 outbreaks of norovirus reported, up from 69 ...

  8. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  9. Charles Barkley not sure about making move to ESPN: 'I ... - AOL

    www.aol.com/charles-barkley-not-sure-making...

    Patrick, who previously worked for ESPN, told Barkley "you're going to be working a lot more than you think you're going to be working." Barkley said he wouldn't be working "like no damn dog" and ...