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Scientific management is a theory of management that analyzes and synthesizes workflows. Its main objective is improving economic efficiency , especially labor productivity . It was one of the earliest attempts to apply science to the engineering of processes in management.
The first comprehensive theories of management appeared around 1920. [citation needed] The Harvard Business School offered the first Master of Business Administration degree (MBA) in 1921. People like Henri Fayol (1841–1925) and Alexander Church (1866–1936) described the various branches of management and their inter-relationships.
This approach can potentially yield a hostile, minimally cooperative workforce and resentment towards management. [6] Managers are always looking for mistakes from employees, because they do not trust their work. [6] Theory X is a "we versus they" approach, meaning it is the management versus the employees. [6]
Theory Y conversely suggests that it is human nature to be motivated by objectives and gain satisfaction through the completion of work. [2] Those who believe in Theory Y believe that it is the responsibility of management to foster environments where employees can develop potential and utilize their skills to achieve objectives. [3]
The Hersey–Blanchard situational theory: This theory is an extension of Blake and Mouton's Managerial Grid and Reddin's 3-D Management style theory. This model expanded the notion of relationship and task dimensions to leadership, and readiness dimension. 3. Contingency theory of decision-making
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.
In the 1980s, the New Public Management Theory (NPM) was created to make the civil service more efficient. To do so, it utilized private-sector management models. Giving local agencies more freedom in how they delivered services to citizens, the theory experimented with using decentralized service delivery models.
Complexity theory is also being used to better understand new ways of doing project management, as traditional models have been found lacking to current challenges. [19]: 23 This approaches advocates forming a "culture of trust" that "welcomes outsiders, embraces new ideas, and promotes cooperation." [19]: 35