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On May 1, 1993, the management and assignment of toll-free numbers transitioned from the interim 800 NXX Plan to a 10 digit management plan in the national 800 Service Management System (SMS/800). On January 25, 1995, INC designated the 888 Numbering Plan Area (NPA) code as the next area code for use in providing toll-free service.
SMS/800, Inc. administers this database as the Number Administration and Service Center, as a subcontractor for the Federal Communications Commission (FCC). The SMS/800 database and RespOrg structure are used in the U.S. and Canada. A few specific exchanges remain reserved or are assigned to specific North American Numbering Plan countries ...
A RespOrg, or responsible organization, is a company that maintains the registration for individual toll-free telephone numbers in the North American Numbering Plan by means of the distributed Service Management System/800 database.
As expected, the FCC today approved plans to roll out a nationwide SMS-based alert system, which is now all but certain to be adopted by all four national carries, and no doubt most regional ...
In Canada, toll-free numbers are drawn from the US SMS/800 database. A seven-digit number 310-xxxx (a true toll-free, can be called from anywhere in its home area code at local rates from certain, but not all, carriers) is available in Bell Canada and Telus territories. From a landline, these are free.
The main advantages of phonewords over standard phone numbers include increased memorability and increased response rates to advertising. They are easier to remember than numeric phone numbers; thus, when businesses use them as a direct response tool in their advertising (radio, television, print, outdoor, etc.), their memorability tends to have a favorable effect on response rates.
Public resistance to the introduction of new area codes, whether as overlay complexes (which allowed customers to keep their existing numbers, but broke seven-digit local calling) or by area code splits (where the area code of existing numbers was changed), prompted the FCC and state commissions to introduce thousands-block number pooling, i.e. the allocation of number space in blocks of only ...
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