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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Hot on the heels of its failed merger with Time Warner Cable, Comcast is taking a different approach to bolster its ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us.
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
24/7 Help. For premium support please call: 800 ... lose perks extended to Comcast employees — including tickets to the Universal theme parks and free broadband and cable TV in Comcast’s cable ...
A contract dispute between Comcast and Nexstar Media Group may spell a blackout for two Fresno-area TV channels. Over the weekend, dozens of Nexstar-owned TV stations began airing warnings that ...
The rates for cable services increased excessively, surpassing inflation. As a result, the Cable Television Consumer Protection and Competition Act of 1992 had been enacted by the U.S. Congress. The Act had the goal to restore Federal regulation of the cable television industry and respond to complaints about poor cable service and high rates. [2]
Brian L. Roberts. Comcast is described as a family business. [20] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [21]
Comcast CEO Brian Roberts doesn't want his cable TV networks like CNBC, MSNBC, and USA anymore. It's essentially a garage sale, Peter Kafka writes.