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Click Add email or Add phone number. Follow the on-screen prompts to enter and verify your new recovery info. Replace a mobile number or email address.
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.
Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
User being asked to dial a number or a send a message which helps the server identify that the number is genuine and valid. With the advent of smartphones, type 0 or type 1 SMS are also being employed to send the codes which are used to verify the genuine user. Soft tokens generated within the smartphone or push messages can also be used.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.