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Line2 is a Virtual PBX phone service that allows companies to develop and maintain multiple internal phone lines to handle multiple external calls. Line2 uses cloud computing to allow one phone call to go to shared receivers, such as cell phones or fax machines, depending on which is more appropriate. Line2 allows for such transfers without any ...
Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones , VoIP virtual phones , other AAs/IVRs, or other ...
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
Zultys' primary product is its line of cloud and premises-based Zultys MX IP PBXs, which are based on SIP open standards.. Zultys IP phone systems offer features such as softphone, presence, secure chat, instant messaging, remote work, call centres, interactive voice response, automatic call distributor, automated and on-demand call-recording software, fax, integration of mobile devices into ...
In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]
These systems eliminate geographic restrictions on phone numbers, enabling users to maintain local numbers in any area code regardless of their physical location. For example, a user can operate a New York phone number while residing in Tokyo, facilitating global mobility and reducing international communication costs.
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