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2. Account Management - AOL Help

   help.aol.com/products/my-account

   AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. Account Management · Apr 26, 2024

3. Get help with your AOL billing questions

   help.aol.com/articles/account-management...

   You pay for your AOL service in advance, so each month you pay for the next month’s service. At the same time, we’ll add on any charges you acquired since your last bill, such as connection surcharges or subscription fees. If you’re on the Free AOL plan, you're still assigned a billing date even though there are no monthly fees.

4. Contact AOL customer support

   help.aol.com/articles/account-management...

   Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

5. How to manage your account online - AOL

   www.aol.com/news/manage-account-online-160543079...

   Step 1: Click on “Pay bill” on the left-hand sidebar Step 2: Add a carrier tip, if desired, and fill out your credit card information Step 3: Confirm the total and click on “Authorize Payment”

6. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.

7. Get Support-AOL Help

   help.aol.com/contact

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

8. Add, edit, or delete a payment method for AOL services

   help.aol.com/articles/update-your-payment-method

   Never worry about your AOL services or subscriptions going past due because your financial info changed. Add, edit, or delete the payment method used for AOL products and service right from your My Account page. To access your billing info, you'll need to sign in with your Primary username and password. Add a new payment method

9. Clear an outstanding balance on an inactive account - AOL Help

   help.aol.com/articles/mailing-address-to-clear...

   AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service. Once you've sent us this information, ...