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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  5. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  6. Beware Text Alert Scams This Holiday Season: 4 Tips To ...

    www.aol.com/beware-text-alert-scams-holiday...

    According to the AARP, nearly 75% of Americans experienced a holiday scam in 2021, which has agencies like the FBI consistently monitoring this season’s biggest frauds and alerting consumers on ...

  7. 7 tips to avoid holiday scams and protect your identity

    www.aol.com/7-tips-avoid-holiday-scams-170000991...

    Not only are these scams common, but 82% of those targeted in online shopping scams reported losing money. Steer clear of online shopping scams with these tips: Beware of online marketplaces.

  8. 5 Red Flags To Watch For When Holiday Shopping

    www.aol.com/finance/5-red-flags-watch-holiday...

    According to the FBI, 12,000 victims reported losing a combined $73 million to shopping scams during the 2022 holiday season alone. Over the course of the entire year, Americans lost $281 million ...

  9. Refund theft - Wikipedia

    en.wikipedia.org/wiki/Refund_theft

    Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods.