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  2. Sample Resume: Customer Service Manager - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 6:06 PM. This resume was submitted by Linda Dobogai of Aberlene Resume & Career Services. Show comments.

  3. Sample Resume: Customer Service Representative - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

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  4. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    In 2001 LinkedIn was launched, which allowed users to post their resumes and skills online. [9] Since, many SaaS companies began providing job seekers with free online résumé builders; usually templates to insert credentials and experience and create a résumé to download or an online portfolio link to share via social media.

  5. Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  7. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job.

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