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  2. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...

  3. Virtual assistant (occupation) - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant_(occupation)

    A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

  4. Virtual number - Wikipedia

    en.wikipedia.org/wiki/Virtual_number

    A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between ...

  5. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.

  6. Virtual office - Wikipedia

    en.wikipedia.org/wiki/Virtual_office

    Virtual office. A virtual office is part of the flexible workspace industry that provides businesses with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office. A virtual office can be used by entrepreneurs, freelancers, and small businesses that do ...

  7. RingCentral - Wikipedia

    en.wikipedia.org/wiki/RingCentral

    RingCentral founders Shmunis and Vendrow previously worked together at RingZero Systems, where Shmunis was founder/CEO and Vendrow was director of engineering. RingZero was focused on small business communications on Microsoft Windows. [18] The company was sold to Motorola in 2003, and Shmunis and Vendrow founded RingCentral. [19] [11]

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