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Highmark was created in 1977 and in the 1990s by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) based in suburban Harrisburg, and Blue Cross of Western Pennsylvania based in downtown Pittsburgh (now Highmark Blue Cross/Blue Shield).
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February 2013 – Awarded 5 Stevie Awards for Customer Service: Contact Center of the Year, Best Use of Technology in Customer Service, Front-Line Customer Service Professional of the Year, Contact Center Manager of the Year, and Customer Service Department of the Year. [11]
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In 1752, Benjamin Franklin founded the first American insurance company as Philadelphia Contributionship.In 1820, there were 17 stock life insurance companies in the state of New York, many of which would subsequently fail.
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