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  2. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. ... and training. [46] Artificial intelligence

  3. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Online marketplaces may charge a fee on transactions to cover the SaaS provider costs. [20] It used to be more common for SaaS products to be offered for a one-time cost, but this model is declining in popularity. [20] A few [20] SaaS products have open source code, called open SaaS.

  4. Certification and Accreditation - Wikipedia

    en.wikipedia.org/wiki/Certification_and...

    Certification and accreditation is a two-step process that ensures security of information systems. [1] Certification is the process of evaluating, testing, and examining security controls that have been pre-determined based on the data type in an information system. The evaluation compares the current systems' security posture with specific ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Salesforce.com was the first company to provide enterprise applications through a web browser, and has maintained its leadership position. [ 59 ] Traditional providers moved into the cloud-based market via acquisitions of smaller providers: Oracle purchased RightNow in October 2011, [ 60 ] and Taleo [ 61 ] and Eloqua [ 62 ] in 2012; SAP ...

  6. Salesforce Marketing Cloud - Wikipedia

    en.wikipedia.org/wiki/Salesforce_Marketing_Cloud

    Salesforce Marketing Cloud is a digital marketing automation and analytics software and services platform developed by Salesforce. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.

  7. Third-party administrator - Wikipedia

    en.wikipedia.org/wiki/Third-party_administrator

    In the United States, a third-party administrator (TPA) is an organization that processes insurance claims or certain aspects of employee benefit plans for a separate entity. [1] It is also a term used to define organizations within the insurance industry which administer other services such as underwriting and customer service.

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