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If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Learn how to fix connections to Bluetooth audio devices and wireless displays. To pair a Bluetooth keyboard, mouse, or other device. Turn on your Bluetooth keyboard, mouse, or other device and make it discoverable. The way you make it discoverable depends on the device.
To remove the device, open Settings , and then select Devices > Bluetooth & other devices . Select the wireless display, adapter, or dock, then select Remove device . After that, try reconnecting.
If you are having problems with Bluetooth audio devices (or Bluetooth in general) in Windows 11, see Fix Bluetooth problems in Windows. If pressing the Connect button in action center doesn't find your device in Windows 10, here are some things to try:
Windows 10 usually finds devices automatically when you plug them in or turn them on. If it doesn't, follow these steps: Select Start > Settings > Devices > Bluetooth & other devices .
Ensure the printer is set to share in Settings > Bluetooth & devices > Printers & Scanners. Verify that file and printer sharing is enabled on the network. Ensure all devices are connected to the same network.
If you can’t connect to a Wi-Fi network that you could connect to before, it’s possible that the network settings might have changed or the profile is corrupted. To fix this, remove (or "forget") the network connection, then reconnect to the network.
If you are unable to pair or recognize devices through Bluetooth, follow the below troubleshooting steps to resolve. Check Bluetooth status: On both devices, go to Settings > Devices > Bluetooth & devices and ensure that Bluetooth is turned on.
If you're using a Bluetooth mouse or accessory and you are experiencing poor quality during a call, try temporarily disconnecting the accessory to see if your audio quality improves. If you're experiencing a bad echo, try using a wired headset to improve the experience. Troubleshooting steps for the calling feature of the Phone Link app.
Here's how: Turn on Bluetooth on both devices, and ensure the devices are paired to each other. For more, see Pair a Bluetooth device in Windows. On the other device, activate the hotspot and set it to share over Bluetooth.