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To be fair, the vast majority of reviews on Yelp are actually positive -- to the point that critics complain that Yelpers sugarcoat reality. Removing anonymity might make Yelp even more positive.
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One remaining review from "Jen H," a past tenant of Unit 102, states, in part, "The resident manager and the security staff are top notch -- you couldn't want for a thing.
It has since become one of the leading sources of user-generated reviews and ratings for businesses. Yelp grew in usage and raised several rounds of funding in the following years. By 2010, it had $30 million in revenue, and the website had published about 4.5 million crowd-sourced reviews. From 2009 to 2012, Yelp expanded throughout Europe and ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
The Kano model offers some insight into the product attributes which are perceived to be important to customers. SERVQUAL or RATER is a service-quality framework that has been incorporated into customer-satisfaction surveys (e.g., the revised Norwegian Customer Satisfaction Barometer [31]) to indicate the gap between customer expectations and ...
How convenient is it to find a good cafe, restaurant or shop nowadays - after all, there are many great online services and apps for searching for any business in the area, where you can ...
We collect and review all submitted feedback on a regular basis. You can also vote up existing ideas or post new feedback for the team. To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4.