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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  3. Conversation - Wikipedia

    en.wikipedia.org/wiki/Conversation

    The first one, Crucial Conversations: Tools for Talking When Stakes are High, McGraw-Hill, 2002, teaches skills for handling disagreement and high-stakes issues at work and at home. The second book, Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior , McGraw-Hill, 2013, teaches important ...

  4. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  5. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    These may have different cultures and backgrounds, and can be used to different norms. To unite activities of all employees and restrain from any missed deadline or activity that could affect the company negatively, communication is crucial. Effective workplace communication ensures that all the organizational objectives are achieved.

  6. Manage conversations in AOL Mail

    help.aol.com/articles/manage-conversations-in...

    Learn how to turn conversations on and off or delete emails in conversation mode. ... Call paid premium support at 1-800-358-4860 to get live expert help from AOL ...

  7. Conversation analysis - Wikipedia

    en.wikipedia.org/wiki/Conversation_analysis

    Conversation analysis (CA) is an approach to the study of social interaction that investigates the methods members use to achieve mutual understanding through the transcription of naturally occurring conversations from audio or video. [1] It focuses on both verbal and non-verbal conduct, especially in situations of everyday life.

  8. Cooperative principle - Wikipedia

    en.wikipedia.org/wiki/Cooperative_principle

    They describe the rules followed by people in conversation. [2] Applying the Gricean maxims is a way to explain the link between utterances and what is understood from them. Though phrased as a prescriptive command, the principle is intended as a description of how people normally behave in conversation.

  9. Team building - Wikipedia

    en.wikipedia.org/wiki/Team_building

    [1] Over time, these activities are intended to improve performance in a team-based environment. [2] Team building is one of the foundations of organizational development that can be applied to groups such as sports teams, school classes, military units or flight crews. The formal definition [which?] of team-building includes: aligning around goals