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  2. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .

  3. 5S (methodology) - Wikipedia

    en.wikipedia.org/wiki/5S_(methodology)

    Establish procedures and schedules to ensure the cleanliness of workplace. Implementation: Develop a work structure that will support the new practices and make it part of the daily routine. Ensure everyone knows their responsibilities of performing the sorting, organizing and cleaning.

  4. Work method statement - Wikipedia

    en.wikipedia.org/wiki/Work_method_statement

    A work method statement, sometimes referred to as a safe work method statement or SWMS or a safe work procedure, is a part of a workplace safety plan. [1] It is primarily used in construction to describe a document that gives specific instructions on how to safely perform a work related task, or operate a piece of plant or equipment. In many ...

  5. Procedure (business) - Wikipedia

    en.wikipedia.org/wiki/Procedure_(business)

    A procedures manual or procedural manual typically gathers together a number of procedures used within an organisation, [3] or for a specific set of functions. [4] For example all airlines give their pilots a S.O.P which holds all the information regarding flying. While procedures typically detail high level steps, a Work Instruction would ...

  6. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    For example, if a recommendation to replace a given policy with a better one is made with proper justification and accepted in principle by business process owners, then corresponding changes in the consequent processes and procedures will follow naturally in order to enable implementation of the policies.

  7. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...

  8. Control (management) - Wikipedia

    en.wikipedia.org/wiki/Control_(management)

    When a more detailed analysis is necessary, a systematic procedure should be followed. [7] In contrast to organizational control, operational control serves to regulate the day-to-day output relative to schedules, specifications, and costs. Is the output of product or service the proper quality and is it available as scheduled? Are inventories ...

  9. Work etiquette - Wikipedia

    en.wikipedia.org/wiki/Work_etiquette

    Proper "business etiquette and manners" are a very key role in building relationships in the workplace. [6] In order to maintain healthy work relationships, employees must be team players, this means having "transparency, [being] caring and empathetic understanding." [7] Also, using proper body language is important in the workplace. An ...