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Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. The three airlines with the highest ratio of complaints ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
The findings are part of a recent Department of Transportation report.
Delta Air Lines Inc. is an ongoing civil action lawsuit brought by the law firm Haderlein and Kouyoumdjian LLP (on behalf of Mayanna Berrin) against Delta Air Lines. In their complaint, the plaintiffs argue that Delta Air Lines ' advertising claim of carbon neutrality is false and misleading, in violation of California state advertising statutes.
In the early days of interstate air travel, the prevalent thought at the time was that government regulation was necessary to protect and promote the fledgling industry. For example, the then dominant rail industry was forbidden from a financial interest in airlines to prevent them from smothering competition in the industry. [5]
Here are the U.S. airlines that got the most complaints throughout the turbulent month of April, and one had the highest number by far. The airline getting the most complaints during the pandemic ...
The ACCC alleged that between 2002 and 2006, Japan Airlines, Ltd. entered into arrangements or understandings with other international air cargo carriers that had the purpose or effect of fixing the price of a fuel surcharge and a security surcharge that were applied to air cargo carried by them and other airlines.
Frontier Airlines saw the highest rate of passenger complaints among U.S. carriers in 2022, a year that became one of the most disruptive for flyers on record.