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  2. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    If you would like to delete a folder from AOL Favorites, please follow the instructions below: Hover your mouse cursor over the folder you wish to remove. Click on the pencil icon; Click Delete. A confirmation box will appear. If you're sure you want to delete the AOL Favorites folder, please click Delete.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  5. Bookmark websites to your Favorites in AOL Desktop Gold

    help.aol.com/articles/aol-desktop-software-using...

    Delete multiple Favourites at once by clicking Ctrl key and click the bookmarks you want to delete. 1. Click the Favorite Places icon. 2. Click the folder or Favorite Place that you want to delete. 3. Click Delete. 4. Click Yes to confirm the action.

  6. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    Clear your browser's cache in EdgeClear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    1. Click the Edit menu at the top | Select Footprints to Clear. 2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

  8. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/articles/using-the-web-in-aol...

    4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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