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Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.
Follow the steps below to learn how to change your AOL account to a free AOL account. 1. Go to AOL My Account. 2. Hover over My Services | click Subscriptions to access your account information. 3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page.
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However, even during any free trial or other promotion, you will still be responsible for any purchases and surcharges incurred using your account and any sub- or linked-accounts. We reserve the right to limit you to one free trial or promotion of a fee-based Service and to prohibit the combining of free trials, promotions, and other offers.
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Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
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