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Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile ...
Former logo (2014-2022) Zoom was founded by Eric Yuan, a former corporate vice president for Cisco Webex. [6] He left Cisco in April 2011 with 40 engineers to start a new company, [2] originally named Saasbee, Inc. [7] The company had trouble finding investors because many people thought the videotelephony market was already saturated. [7]
A packet-switched network transmits data that is divided into units called packets.A packet comprises a header (which describes the packet) and a payload (the data). The Internet is a packet-switched network, and most of the protocols in this list are designed for its protocol stack, the IP protocol suite.
The protocol is used for establishing and controlling media sessions between endpoints. Clients of media servers issue commands such as play, record and pause, to facilitate real-time control of the media streaming from the server to a client (video on demand) or from a client to the server (voice recording).
Although these applications seemingly revolve around videoconferencing from the first glance, they share and employ the vision of recording and retrieval features that earlier media space research had experimented with through features like session recording, cloud uploads, and screensharing.
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Zoom also offers a transcription service using Otter.ai software that allows businesses to store transcriptions of the Zoom meetings online and search them, including separating and labeling different speakers. [32] In July 2020, Zoom Rooms and Zoom Phone became available as hardware as a service products. [33]
Meeting recording – where presentation activity is recorded on the client side or server side for later viewing and/or distribution. Whiteboarding with annotation (allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.)