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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
The Ontario Health Insurance Plan (French: Assurance-Santé de l'Ontario), commonly known by the acronym OHIP (pronounced / ˈ oʊ h ɪ p / OH-hip), is the government-run health insurance plan for the Canadian province of Ontario.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
The Job Opportunities and Basic Skills Training program (JOBS) was a welfare-to-work program created by the Family Support Act of 1988 to replace the Work Incentive program (WIN) created by the Social Security Act Amendments of 1967.
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.